+91 97112 75000
+91 97112 77555
Parag@hsi.net.in
Jhandewalan Extension, New Delhi

Our Services

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01

Fractional HR Services

C-Level Hospitality HR Leadership on a Flexible Retainer

Empower your hospitality enterprise with senior HR leadership without the overhead of an expensive full-time executive. Led by Mr. Parag Bhatnagar (Top 100 HR Leaders of Country, 15+ years experience), our Fractional HR service provides strategic workforce planning, manning ratios, policy formulation, and executive leadership tailored specifically for hotel owners, resort collections, and expanding dining brands.

Engagement

Fractional / Retainer

Scope

Strategic HR Advisory

Target

Hotels, Resorts & QSR

Focus

Structure & Efficiency

Fractional HR Services Hospitality Services India
Strategic Advisory

Key Benefits

  • Direct access to elite leadership expertise from a recognized Top 100 HR Leader
  • Bespoke organizational restructuring, job descriptions, and manning ratio optimization
  • Executive mentoring for General Managers and HODs to foster leadership synergy
  • High flexibility and tremendous cost savings compared to in-house executive hiring

Ideal For

Independent Hotels Expanding QSR Chains Luxury Boutique Resorts Pre-Opening Properties
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02

Complete HR Outsourcing (Hiring to F&F)

Your Entire HR Department Managed Seamlessly by Hospitality Experts

If you want your entire Human Resources department operated professionally by seasoned hospitality specialists, HSI delivers complete turnkey outsourcing. From initial candidate sourcing, interview scheduling, and onboarding to grievance handling, daily HR administration, appraisal systems, and Full & Final (F&F) settlements, we handle the entire employee lifecycle with precision.

Lifecycle

Hiring to F&F Settlement

Operation

Turnkey HR Department

Documentation

Policies & Handbooks

Support

Dedicated HR Desk

Complete HR Outsourcing Hiring to F&F
Turnkey HR

Key Benefits

  • Complete peace of mind: our seasoned HR managers run your daily HR operations
  • Standardized employment agreements, SOPs, and hospitality service conduct codes
  • Proactive employee engagement programs to curb the industry's high turnover rates
  • Smooth exit management, gratuity computations, and compliant Full & Final processing

Ideal For

Star Hotels & Resorts Multi-Outlet F&B Chains Fine Dining Restaurants Private Clubs
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03

Hospitality Recruitments across all Segments

Precision Talent Sourcing Exclusively for Hospitality Properties

We are an HR consulting firm that deals in the hospitality segment only. We do not do recruitment for other industries. Our nationwide talent network, deep industry calibration, and rigorous skill assessments ensure your property hires candidates with authentic passion, technical grooming, and cultural fit across Star Hotels, QSRs, Resorts, Homestays, Cafes, and Fine Dining.

Specialization

100% Hospitality Only

USP

Timely Launch Staffing

Hierarchy

GM to Associate Level

Vetting

Background & Trade Vetted

Hospitality Recruitments Star Hotels QSR Resorts
Hospitality Sourcing

Key Benefits

  • Helps in the timely opening of new Hotels, QSR outlets, and resort destinations
  • Comprehensive coverage: Culinary, Food & Beverage, Front Office, Housekeeping, Sales & Spa
  • Multi-stage screening assessing service etiquette, attitude, and background credentials
  • Rapid replacement warranty ensuring uninterrupted service delivery for your guests

Segments Served

Star Hotels QSR Chains Luxury Resorts Boutique Homestays Fine Dining & Cafes
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04

Hospitality Trainings & Development

Cultivating Exceptional Service Mindsets, Grooming & Guest Delight

The guest experience is directly shaped by the attitude, grooming, and emotional intelligence of your frontline associates. Our specialized hospitality training programs are curated by veteran hotel trainers with extensive brand experience. We transform service culture, boost average guest spend via suggestive selling, and instill genuine warmth into daily hospitality interactions.

Delivery

Workshops & On-Floor

Focus

Service Etiquette & Delight

Specialties

Culinary, F&B & Front Office

Impact

Elevated Guest Reviews

Hospitality Training Programs HSI
Capability Building

Key Benefits

  • Luxury grooming standards, personal hygiene, and verbal & non-verbal etiquette
  • Guest conflict resolution and recovery training to turn complaints into brand loyalty
  • F&B suggestive selling and beverage pairing training to drive higher outlet revenues
  • Pre-opening team calibration ensuring operational harmony on day one

Core Modules

Front Office Poise F&B Service Excellence Kitchen Hygiene & HACCP Supervisory Leadership
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05

Payroll & Statutory Compliances

Accurate Hospitality Payroll & 100% Inspection-Proof Labor Law Compliance

Hospitality payroll is uniquely complex, featuring multi-shift rosters, seasonal staffing, overtime, split duties, and tip pooling. Our specialized payroll and compliance management ensures timely, error-free salary disbursement while strictly upholding all statutory obligations: Provident Fund (PF), ESIC, Professional Tax, Labor Welfare Fund (LWF), Gratuity, and Minimum Wages across states.

Payroll

End-to-End Processing

Statutory

PF, ESIC, LWF & Gratuity

Filing

Zero-Delay Returns

Audit

100% Inspection-Ready

Hospitality Payroll and Compliance Management
Audit-Ready

Key Benefits

  • Accurate monthly wage computation incorporating shift allowances, OT, and deductions
  • Complete mitigation of labor penalties, notice risks, and statutory litigation
  • Comprehensive management of monthly PF/ESIC challans, annual returns, and audit registers
  • Digital pay slips, transparent tax calculations, and prompt resolution of employee queries

Coverage

PF & ESIC Compliance Minimum Wage Governance Gratuity & Bonus Audits Multi-State Roster Payroll
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06

Workplace Excellence Certifications

Assisting in Great Place to Work / Happy Place to Work / Incredible Workplaces

In today's competitive hospitality sector, the best brands win by building high-trust, employee-first workplace cultures. We mentor and assist hotel and restaurant properties through comprehensive workplace culture audits, Trust Index assessments, and strategic HR initiatives required to secure prestigious employer honors like Great Place to Work, Happy Place to Work, and Incredible Workplaces.

Certifications

Great Place to Work / Incredible

Focus

Employee Culture & Trust

Impact

30%+ Reduction in Attrition

Branding

Employer of Choice

Incredible Workplaces and Great Place to Work Certification
Employer Branding

Key Benefits

  • Guided roadmap to earn coveted national and international workplace certifications
  • Deep diagnosis of employee sentiment, workplace happiness, and communication gaps
  • Actionable culture-building initiatives proven to boost employee retention and morale
  • Elevated employer brand reputation, attracting top-tier hospitality applicants effortlessly

Accreditations Supported

Great Place to Work Happy Place to Work Incredible Workplaces Employer Brand Audit
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TOP 100 HR LEADER

Directed by recognized hospitality HR advisory leaders.

100% AUDIT READY

Complete adherence to labor laws, PF, ESIC & statutory norms.

BESPOKE SOURCING

GM to Associate level hiring tailored for Hotels & QSR.

TIMELY DEPLOYMENT

Fast-track staffing for pre-opening properties across India.

Fractional HR Advisory
Complete HR Outsourcing
Hospitality Recruitments
10+ Years Trust
2000+ Happy Clients
Hotels • Resorts • QSR
100% Audit-Ready Compliance